A Team member’s presentation cannot distract from delivering exceptional service to our guests. The following standards apply to all team
members. Team members must also follow your location and/or department’s written dress code if applicable, and talk with your
supervisor about any specific presentation requirements for your job. Nothing contained in this section shall be interpreted to prohibit
team members from engaging in protected concerted activity under Section 8(a)(1) of the National Labor Relations Act.
Hair: Hair should be clean, professional and kept back from the face.
Facial Hair: Beards, goatees, sideburns and mustaches must be well maintained, professional, and neatly trimmed at all times.
Otherwise, staff should be clean-shaven. Facial hair cannot cause safety or sanitary issues and extreme styles are not permitted.
Nails: Fingernails should be clean and short or moderate in length. Polished nails should be maintained and in good condition.
Jewelry & Piercings: All jewelry must be professional in appearance. One small nose stud or small nose hoop is allowed. Up to
two earrings or one solid gauge up to ½” maximum in each ear is allowed. All other facial jewelry or visible body piercings,
including additional nose rings, gauges and tongue studs are not permitted. Concealing jewelry with a bandage or other means
is not permitted.
Tattoos: Team members may have visible tattoos, except on the face area, which are in good taste and not offensive. A team
member may be asked to cover their tattoos with clothing while on duty and must comply if requested.
Clothing/Hygiene: Team members are expected to dress professionally and follow all reasonable standards of personal care,
including regular bathing to avoid offensive or excessive odors such as body odor and/or perfume and cologne.
Footwear: Team members are expected to wear footwear appropriate for their position and in good condition.
Uniforms: Certain positions require team members to wear a uniform while working. Team members are expected to wear
uniforms in the appropriate manner. Nametags must be worn and jackets zipped up to above nametag level. All hats, where
permitted, must be worn facing forward.
If you come to work violating such requirements, you may not be permitted to start your shift and/or may be asked to change
clothes, be sent home, or be disciplined. These standards will be applied in a neutral and nondiscriminatory manner and will not
be enforced in a way that conflicts with protected religious practices, gender identity or expression, or other legally protected
characteristics. If due to a sincerely-held religious belief or disability you are not able to meet the standards and/or would like to
request a reasonable accommodation, please open a Request Workplace Help case, via Epic Employee.