You might work in service or sales, as an instructor or food server, an executive chef or an executive. We know that departments, locations and positions are all different and the details for distinct operating groups may vary, including personal grooming and how you dress. No matter who you are or what you do, that first impression is always important. To be at your best, follow your location or department’s dress code, and talk with your Supervisor about any specific presentation requirements for your job.
The guiding principle of an employee's presentation cannot distract from delivering exceptional service to our guests. If you come to work violating the policy listed below, you may not be permitted to start your shift and/or may be asked to change clothes, be sent home or be disciplined. If due to a sincerely-held religious belief or disability you are not able to meet the standards and/or would like to request a reasonable accommodation, please contact Human Resources.
Hair - Hair should be clean, professional and kept back from the face. Extreme styles (e.g. mohawks) are not permitted.
Facial Hair - Beards, goatees, sideburns and mustaches are allowed as long as the facial hair does not cause safety or sanitary issues. Extreme styles are not permitted.
Nails - Fingernails should be clean and short or moderate in length. Polished nails should be maintained and in good condition.
Jewelry & Piercings - All jewelry must be professional in appearance. One small nose stud or hoop is allowed. Up to two earrings or one solid gauge up to ½” maximum in each ear is allowed. All other facial jewelry or visible body piercings, including additional nose rings, gauges and tongue studs are not permitted. Concealing jewelry with a bandage or other means is not permitted.
Tattoos - Employees may have visible tattoos, except on the face area, that are in good taste and not offensive. An employee may be asked to cover their tattoo with clothing while on duty and must comply if requested.
Clothing/Hygiene - Employees are expected to dress professionally and follow all reasonable personal care standards, including regular bathing to avoid offensive or excessive odors such as body odor and/or perfume and cologne.
Footwear - Employees are expected to wear footwear appropriate for their position and in good condition.
Uniforms - Certain positions require employees to wear a uniform while working. Employees are expected to wear uniforms in the appropriate manner. Nametags must be worn and jackets zipped up to above nametag level. All hats, where permitted, must be worn facing forward.