Accommodations Process

Request for Employment Accommodations (Including Service/Assistance and Support Animals) – SOP

  1. For ESA/ADA accommodations in housing please use the following link to download the forms and know where to submit.

  2. For all other workplace or housing accommodations call Direct Connect at 303-404-1900

  3. Ask to open a Request Workplace help case to Request an Accommodation.

  4. Case will be routed to Employee Relations who will send you the appropriate forms and documentation to complete.

  5. You will submit the requested documentation within the specified timeline directly to Employee Relations.

  6. All communications will be managed via the case system when possible or otherwise via Employee Relations.

  7. Once documentation is reviewed and the case is approved, you will receive notification.