On-Site Therapist

Free to ALL employees

Donna Andrus

Personal Narrative

I came to Jackson Hole during the Yellowstone fires of 1988 with no plan of staying, and yet, here I stayed. Since then the Rocky Mountain wilderness has become a part of my soul along with the desert of the southwest--which I pleasantly realized--is only a day's drive from here. 

Professional narrative

In the year of 2000, I developed a tutoring service for children specializing in reading, writing, and elementary math. I ran this business for 10 years, as well as a tutoring nonprofit under the Community Foundation of Jackson Hole for 3 years. 

In 2007, I began my work as a therapist while achieving my MS in Mental Health Counseling, and became a Licensed Professional Counselor in 2008. I have been counseling individuals of all ages from young child to older adult, as well as providing family therapy services, for 12 years. I am passionate in my work to help others heal and grow. It is what I was meant to do though it took me until the age of 40 to change careers. I was drawn to the subject of psychology and had a strong desire to help others at the age of 19, but not until the age of 40, did I feel I had enough life-experience to confidently commit to this profound field of work...and I truly love it. 

How do I set up an appointment?

Contact 307-730-4793 to set up a free consultation call to get started.

Where is Donna's office located?

You will receive an email from Donna about directions and options of going to her office in the town of Jackson or using the on-site company provided location. There is also an option for an online video app called Zoom.

How Does it work?

The Employee Assistance Program (EAP)

The Vail Resorts EAP through Mines and Associates is available to Vail Resorts employees, dependents, and household members.  It is available to employees up to three months after separation from Vail Resorts.  For employees who have been SIS'd (put on Seasonal Inactive Status), EAP is offered year-round.   EAP is a confidential counseling program available to assist with a wide variety of issues we all face from time to time, as well as additional resources you might find useful. All of this is offered at no cost to you. 

Confidential Counseling Support

Mines and Associates’ highly trained clinicians will listen to your concerns and help you or your family members with 6 free face-to-face counseling sessions per issue, per plan year.  

Contact them at 800-873-7138 for:


Mines and Associates offers virtual therapy sessions, in addition to face-to-face consultations.  Contact Mines and Associates at 800-873-7138 or visit Mines and Associates website to register and complete a Digital Intake. Company code “vaileap”

IMPORTANT: Vail Resorts takes employee confidentiality extremely seriously. Unless there is an immediate threat, all information shared with the above resources will remain confidential. Whether you’re with Vail Resorts for a season or a career, we view all of our employees as family and want to look out for each other. We hope you find these resources helpful.

Caring For A Coworker

There are resources available if you know a coworker who is going through a tough time. A few years ago, we rolled out Caring For A Coworker to help all of us support the mental and physical health of our colleagues with practical information on multiple topics:

Digital Therapy Options

For employees who would like a more flexible approach to counseling, they can get connected directly to digital message-based counseling.

Digital/Chat based counseling allows employees to connect with a counselor within 1 business days either asynchronously through digital-messaging or synchronously via telephonic, and video options through the counseling app.

Access to EMindful Mindfulness App

You will get exclusive access to unlimited mindfulness resources including live and virtual sessions, on-demand content, and immersive programs on a range of topics, from anxiety to sleep to leadership. 

See eMindful Access Instructions for help setting up your account. 

Professional Wellness Coaching

You will be able to use free and confidential coaching to help you proactively meet your personal wellness goals.  A coach can help you set goals, do regular progress checks, and answer questions along the way to achieve what matters most to you – including fitness, nutrition, stress, injury recovery, relationships, and more.

Work-Life Solutions

Their specialists provide qualified referrals and resources for just about anything on your to-do list, such as:


Legal and Financial Support

Practical legal and financial assistance that includes:

Mines and Associates offers someone to talk to and resources to consult whenever and wherever you need them.

The EpicPromise Foundation supports Vail Resorts employees and their dependents in times of need through emergency relief grants and educational grants:

 Emergency Relief Grants are awarded to assist with unpredictable life setbacks such as a sudden medical issue, home disaster or other life event.