On the Spot Recognition Program
What is it?The On-the-Spot program is an in-the-moment recognition program that rewards employees’ values-driven behavior, reinforcing our Company’s core values, emphasizing our Company culture, and providing timely recognition.
How can I be recognized?As Vail Resorts employees we hold ourselves accountable for living these foundational values every day in everything we do. Simply demonstrate these values in your day to day work and you may be recognized with an On The Spot Card. You can then redeem the card for a values pin and an entry into a pay day raffle. 2 winners will be drawn each payday for $50 cash prize each. Make sure you fill out the survey on the card when you receive one! Participants in the survey will be audited.
When nominated you receive a personal email with the story of why you were nominated and then receive an Epic Service pin and wooden coaster. You will then be considered for the overall Epic Service winner for your property either for May/June, July/August, or September/October. If you win overall for your property you will receive an Epic Service hammock and award. You will then be considered for best out of the properties for the month and if you win that you are granted your very own Experience of a Lifetime!
These are valid at all GTLC/FRC retail and F&B outlets. They may be combined (up to $25 total) but you will be liable for payroll taxes if more than $25 is redeemed per season. May not be used toward alcohol or gratuity.
John Colter Leadership Award
An award given to employees in management positions that are recognized by Grand Team, Year Round Staff, Managers, or Assistant Managers as having shown exceptional effort or showing marginal improvement in their management role. Given as a way to award exceptional leadership as needed.